Shipping & Delivery
Local Shipping
| Tracked Letterbox Postage (Up to 500g) | Courier | Tracked Letterbox Postage (Up to 2kg) | Smartpac (Up to 2kg) |
Speedpost Standard | |
| Cost | SGD 2.00 | SGD 3.99 | SGD 3.00 | SGD 3.80 (Box) SGD 3.20 (Envelope) |
SGD 6 (Up to 30kg) |
| Tracking | Yes | Yes | Yes | Yes | Yes |
| Delivery Time* | 2-4 working days | 1-3 working days | 2-4 working days | 2-4 working days | 1-2 working days |
| Delivery Location | Letterbox | Doorstep | Letterbox | Letterbox | Doorstep |
*Normal letterbox postage has been phased out by Singpost
*Not inclusive of internal processing time
You may be asked to change your postage method if your order is unable to fit into the selected postage method.
All orders are delivered by Singpost unless otherwise stated.
Mail and packages that do not fit in the letterbox will be forwarded to a designated post office for collection.
Delivery time may vary and is dependable on Singpost.
You can find more information on the different shipping methods: Singpost new postage rates / Smartpac / Speedpost
We highly recommend that you select a postage method that provides tracking as WheresCinderella will not be responsible for lost mails sent via non-trackable shipping methods.
You may contact Singpost to enquire: http://www.singpost.com/faq.html
International Shipping
We currently ship to Malaysia. Postage costs are automatically calculated at check out.
For shipping to other countries, kindly drop us as email at admin@wherescinderella.com to enquire about shipping rates.
Self-collection
We do not provide self-collection option at the moment but if you need your parcel urgently, do contact us via email at admin@wherescinderella.com.